Question 1

How do I book an appointment?

Accepted Answer

Use the Book Appointment button to schedule through Tebra. After booking, you may receive intake, consent, insurance, or screening forms through Tebra.

Question 2

What is Tebra used for?

Accepted Answer

Tebra is used for appointment booking, clinical paperwork, and patient portal access.

Question 3

Do you offer telehealth appointments?

Accepted Answer

Yes. Telehealth is available throughout Illinois when clinically appropriate. The patient must be physically located in Illinois during the visit.

Question 4

What do I need for a telehealth visit?

Accepted Answer

You need a private location, reliable internet, and a device with working audio and video.

Question 5

What services are available?

Accepted Answer

360 Talk Therapy provides psychiatric evaluations, medication management, therapy, and behavioral health support in Chicago and by Illinois telehealth when clinically appropriate.

Question 6

Who does 360 Talk Therapy serve?

Accepted Answer

We serve children, adolescents, adults, and older adults. Care is based on each patient’s needs and clinical fit.

Question 7

Can care address substance use or co-occurring concerns?

Accepted Answer

Yes. These concerns may be addressed as part of a broader mental health plan or coordinated with appropriate specialty resources.

Question 8

What does medication management include?

Accepted Answer

It may include medication review, treatment planning, follow-up visits, and monitoring for response and side effects.

Question 9

Does booking guarantee a prescription?

Accepted Answer

No. Medication decisions are made only after a clinical evaluation and depend on safety, medical necessity, and applicable guidelines.

Question 10

Do you offer therapy?

Accepted Answer

Yes. Therapy may support anxiety, depression, grief, stress, trauma-related symptoms, adjustment concerns, emotional regulation, and coping skills.

Question 11

Can therapy and medication management be combined?

Accepted Answer

Yes, when clinically appropriate. Each care plan is based on the patient’s needs and goals.

Question 12

Do you accept insurance?

Accepted Answer

360 Talk Therapy may accept Aetna, Blue Cross Blue Shield, Cigna / Evernorth, Medicare, Medicaid MCO plans, UnitedHealthcare / Optum, Molina, Meridian, CountyCare, and Oscar. Participation and benefits vary, so verify coverage before care.

Question 13

How can I contact 360 Talk Therapy?

Accepted Answer

Call 312-584-6953, email info@360talktherapy.net, or use the contact page for a general consultation or callback request. Appointments are booked through Tebra.

Question 14

What should I do in a crisis?

Accepted Answer

Call 911 for immediate danger or a medical emergency. Call or text 988 for mental health crisis support. 360 Talk Therapy is not an emergency service.

Frequently Asked Questions

Booking & Tebra

Telehealth

Services / Who We Serve

Medication Management

Therapy

Insurance

Contact

Crisis